CENTENNIAL, Colo., December 2, 2008 - Verio, the leading provider of business solutions online, including hosting, applications and managed services, today announced Gus Salamoun as Senior Vice President of Global Service Delivery. Salamoun's primary areas of responsibility will include leading Verio's Customer Care and Operations teams to further enhance the overall Verio customer experience as well as the successful deployment and support of Verio's products worldwide.
"We are very pleased to have Gus join our team and believe his impressive array of IT leadership skills and demonstrated global success will be a key driver to the continued growth of the company," said Kiyoshi Maeda, president and CEO of Verio. "His solid track record and commitment to enhancing the overall customer experience will build upon the strong foundation we have established to date and will be paramount to supporting our customers and products now and in the future."
Salamoun joins Verio from SITA, where he served as the Vice President of Global Operations and Information Technology Services. In this role he was responsible for leading customer support efforts, system installation processes, data-center management and application services both domestically and abroad. While at SITA he greatly improved the overall support process which resulted in faster response times and higher overall customer satisfaction levels. Salamoun also held additional executive management positions at SITA including Vice President of Solutions Engineering and Director of Infrastructure and Desktop Solutions. Salamoun also spent time at Electronic Data Systems (EDS) as Senior Technical Architect and where he oversaw IT Operations and led client engagements for delivering ERP and Security solutions to key accounts. Prior to EDS, he held roles at some of the world's premier companies and educational institutions including: Bell Sygma, SHL Systemhouse, InfoPro Canada, Sargent and Lundy, Concordia and Notre Dame University. Salamoun holds a Bachelor of Science in Civil Engineering, a Master of Science in Structural Engineering from the University of Kentucky and an Executive Certificate in Leadership and Management from Massachusetts Institute of Technology. He has also conducted post graduate studies and research in Business Administration (Management Information Systems) at the University of Concordia.
"Verio has a solid product offering and recognition within the industry for having a strong commitment to its customers and partners. I look forward to continuing to expand on delivering this level of world-class service and support," said Salamoun. "I believe my experience and strengths will allow me to contribute greatly to the company's continued success and look forward to working with an extremely talented team."
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